EgyptDailyNews - An official source at the Egyptian Electricity Holding Company said that 4 governorates and regions will be excluded from the load-reducing plan expected to be implemented starting next Monday after the end of the Eid El-Fitr holiday.

The source added on Saturday, that the four governorates and regions include (Matrouh - North Sinai - South Sinai - the Red Sea), in addition to the strategic areas that are excluded such as police stations, hospitals and important buildings.

The source explained that there are a number of vital areas that were excluded from the decision to disconnect electricity during the summer, including the North Coast and El Alamein areas, pointing out that most of these areas depend on their own electricity supply.

All industrial zones and fertilizer factories in various regions across the republic are also excluded from implementing the load-reducing plan. 

As of this Monday, the load reduction plan which has been approved by the Cabinet in July 2023 will return, with the duration of the power cut being one to two hours per day.

The Council of Ministers had also decided to set the daily power cut times to be from 11 a.m. to 5 p.m.

Complaints can be submitted about power outages, at the headquarters of the Electricity Utility and Consumer Protection Agency at 1 Engineer Maher Abaza Street, behind the Al-Sikka Club in Nasr City, or through the agency’s website.

Complaints can also be sent through mail P.O. B. 73- October Panorama - postal number 11811 Salah Salem Street, or via the e-mail for receiving citizen complaints complaints@egyptera.org, or through the agency’s fax number 23421479, or by calling the landline number 23421475 “ext. 154”.