Ahmed Kamel – Egypt Daily News
Egypt’s Ministry of Finance has begun the trial launch of a new website in Arabic and English, part of a wider effort to improve how it communicates financial information and delivers online services to citizens and investors. Finance Minister Ahmed Kouchouk said the platform is intended to make information easier to find, improve access to ministry services and create more direct channels for public feedback.
The ministry described the site as one element of an integrated programme to strengthen its digital and media communication. The initiative is designed to provide clearer access to financial data, support transparency and make online services simpler to use. The trial period will allow the ministry to gather user comments and make improvements before adding further services.
Kouchouk said the website features a modern design aligned with the ministry’s visual identity and is intended to provide a smoother, more interactive experience. It has been designed to work across mobile phones, desktop computers and tablets, allowing users to access information on different devices. The ministry also highlighted improved performance speed and enhanced data security as features of the platform.
The site presents financial information in a simplified and interactive format, with the aim of helping users locate relevant material more easily. Search-engine accessibility is also part of the design, making it easier for people to find ministry information through online searches. The ministry said that clearer presentation of financial material could support public understanding of economic and financial issues, as well as make official information more accessible.
Another feature is an electronic connection between the website and the ministry’s affiliated departments, authorities and agencies. The ministry said this integration is intended to bring information and services together, so users can access relevant material more conveniently rather than navigate disconnected channels. The new structure is also expected to help coordinate information across the institutions linked to the ministry.
The website includes a platform for direct interaction with citizens and investors. Users can submit suggestions, complaints and enquiries, while the ministry can respond through the same channel. Kouchouk said this feature is intended to improve communication and speed up responses. The feedback mechanism is also central to the trial phase, when users’ experiences may reveal which sections are clear and which services need adjustment.
Kouchouk said the ministry is developing a mobile application to broaden access to its digital services. The planned app would offer another way to reach information and services through smartphones, complementing the website’s mobile-friendly design. The ministry did not announce a release date or provide details about the application’s full range of features.
Additional online services are expected to be introduced on the website in the coming period. The ministry also plans to continue work to make the platform accessible to people with disabilities. That work is intended to ensure that the site can serve a broader range of users and that access to official information and digital services is not limited by the way people interact with online content.
The trial launch gives the ministry an opportunity to assess the site’s usability while it is still being developed. Kouchouk encouraged users to share feedback so the ministry can improve the experience and service quality. Comments from citizens and investors may help identify technical problems, confusing information or areas where the platform could provide more useful support.
The initiative reflects a broader effort to position citizens and investors as central to the ministry’s work. Kouchouk said they should be treated as genuine partners and that services provided to them should be improved and delivered in a simple, modern way. The ministry’s stated goal is not only to publish information online, but also to make its communication more open and interactive.
The launch marks a step in the ministry’s efforts to modernize its institutional communication and expand digital access. The bilingual format is intended to serve both Arabic- and English-speaking users, while the connected services, public feedback platform and planned application are designed to make engagement with the ministry more convenient. As the trial continues, the ministry says it will use user feedback to refine the website and prepare further services for release.
